What if my print arrives damaged?

We will do our best to make sure everything arrives safe and sound. However, occasionally things do happen in transit and we deal with this on a case-by-case basis. Our shipping partners require any damage to be reported within 7 days of receiving the print, so please make sure to open your package in a…

Do you accept returns?

We are not able to accept returns or exchanges at this time. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please contact us if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.

How long will it take to receive my print?

Because of our often-hectic schedules, please allow up to 1 or 2 weeks for your order to be shipped. International orders or orders outside Europe could take longer. Above transit times are all estimates provided by the shipping carriers. Ydwer.com is not responsible for any delays.

Do you offer framing?

We leave framing up to you as we think people have their own taste. We recommend to go to your local framer to get it framed professionally to enjoy the print to the fullest for many years. In case you want us to frame it for you, please drop us a email – info@ydwer.com Please…

Do you offer any other sizes that aren’t listed in the shop?

We are happy to talk about custom sizes, it just depends on the image you’re interested in. Please note that shipping charges may apply for custom orders. Also, depending on the size of the print we may have to use a different paper because of size limitations. Please contact us for a quote – info@ydwer.com